Shipping + Returns

For physical goods, you have 14 days to return it from the date you received it.

Shipping charges are not refundable, and The NMMPPET does not cover any costs for the return.

To start a return, please visit our return portal HERE.Items sent back to us without first requesting a return will not be accepted. 

We'll notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items
All pattern sales are final. No refund is offered once you complete checkout.

 

Shipping

 We will provide you with the corresponding transportation method (air/sea/rail) according to your needs. For details on freight and transportation time, please refer to the product details.

International Shipping